So you’ve heard and we've all said that the only constant in our world today is change. Change happens in all kinds of ways and at any time and sometimes when you're least ready for it. So how do you handle change when it directly affects you?
How do you listen?
I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant. Pentagon spokesman Robert McCluskey.
How do you listen? It may seem like a funny question. Some people might say, “With my ears”. Listening, and I know most of us have heard a lot about this, is way more than just using our ears.
At 100%, 100% of the time!
What do they need?
First-time managers and experienced managers - “What's your role?” It’s to manage the people that work with you, for you, and to deliver your business objectives, KPIs and goals. As you step into your job, especially as a first-time manager, your ability and your competencies are, initially, more in line with you as a Rockstar individual contributor. We know that when you step into the job, you know you don’t know it all - you are very conscious of that fact! You are at the point where you need direction on how to succeed.