How do you listen?

How do you listen?

I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant.  Pentagon spokesman Robert McCluskey.

How do you listen? It may seem like a funny question. Some people might say, “With my ears”. Listening, and I know most of us have heard a lot about this, is way more than just using our ears.

What do they need?

What do they need?

First-time managers and experienced managers - “What's your role?” It’s to manage the people that work with you, for you, and to deliver your business objectives, KPIs and goals. As you step into your job, especially as a first-time manager, your ability and your competencies are, initially, more in line with you as a Rockstar individual contributor. We know that when you step into the job, you know you don’t know it all - you are very conscious of that fact!  You are at the point where you need direction on how to succeed.